At Simplehaus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications. By working with Simplehaus or using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

• Name, email address, phone number, and other contact details you provide when reaching out to us.

• Billing and payment details when purchasing services.

1.2. Usage Data

• IP address, browser type, operating system, and device information.

• Details about how you interact with our website (e.g., pages visited, time on site).

1.3. Data You Provide

• Project briefs, creative assets, or files you share with us in the course of a project.

• Feedback or communication you send us via email, forms, or surveys.

2. How We Use Your Information

We use your information for the following purposes:

• Provide and deliver our video production and related services.

• Process payments and manage client accounts.

• Communicate with you about proposals, projects, updates, or inquiries.

• Improve our website, offerings, and client experience.

• Ensure security, detect fraud, and comply with legal obligations.

3. How We Share Your Information

We value your privacy and only share your information under the following circumstances:

• With trusted third-party service providers (e.g., payment processors, file storage platforms) as needed to deliver our services.

• To comply with legal requirements or respond to lawful requests.

• In the event of a business transfer such as a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard measures to protect your information, including secure servers, restricted access, and encryption where appropriate. However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance browsing and user experience.

• Analyze website traffic and performance.

• Deliver relevant content.

You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access your personal information.

• Correct inaccurate or outdated data.

• Request deletion of your information, subject to legal or contractual obligations.

• Opt-out of marketing communications.

To exercise these rights, contact us at support@simplehausvideo.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of our services after updates indicates acceptance of the revised policy.